Spain onlyA career at Booksy means you’re part of a global team focused on helping people around the world feel great about themselves, every day. From empowering entrepreneurs to build successful businesses, to supporting their customers arrange 'me time' moments, we’re in the business of helping people thrive and feel fantastic.
Working in a rapidly growing, ever-changing scale-up comes with its own set of opportunities and challenges. If you prefer a stable environment, with clear processes and structures then, we've got to be honest, you won't always find that here. However, if you enjoy inventively solving problems with others, helping create clarity when things get confusing, and prioritising your own path within ambiguity, then the chances are that you'll love the opportunities available to grow your career at Booksy.
The people you’ll like to work with and things you'll enjoy impacting:
Our Key Accounts team is part of the customer success and manages the entire post-sales cycle. You will be responsible for developing trusted relationships with a high-value portfolio for Booksy. You will do the onboarding with them to set up the profile, and you will also be the support to resolve issues to ensure customer satisfaction. You will also have close daily and personalized direct contact, proactive account follow-up, focus on face-to-face visits and activation, account growth, and presence at trade shows or events.
Requirements
Essentially, to ensure you succeed in this role you’re going to need…
- Experience in Sales, Customer Success, Key Account management, or similar roles.
- You are customer-oriented and have excellent listening, persuasion, negotiation, and speaking skills.
- You are meticulous and organized, enabling you to respond quickly and effectively to the needs of our clients and our team.
- Positive and proactive attitude, commitment, and ownership of work. Team player.
- Knowledge of CRM such as Salesforce is an advantage.
- Experience in the beauty or tech sector is a plus.
- At a minimum we require conversational level English language skills. Why? English is our company language and is used for any business-wide communications, so we need you to be able to speak English to feel like an integrated part of Booksy.
- Fluency in Spanish because you will be working with Key accounts in the local market.
Benefits
- We are proud to be a globally distributed team and have the possibility to work remotely but we also like to share and see our colleagues in the Granada office.
- Wellness platform where you can redeem coupons at Zalando, Amazon, Decathlon, MediaMarkt, Primark, Carrefour, or Spotify.
- Booksy benefit €50 per month to use on services in our app.
- Online English classes once a week.
- Psychologist available 2 times per week in English.
- Flexible remuneration: Income tax savings to be used on restaurant card, transport, health insurance, childcare, training and discounts on other benefits.
- Medical+dental insurance paid by Booksy.
- Your day birthday off.
Sounds interesting? Apply by completing the recruitment form :) We're waiting for you!
Our Diversity and Inclusion Commitment:
We work in a highly creative and diverse industry so it goes without saying that we strive to create an inclusive environment for all. We welcome people from all backgrounds and are committed to fair consideration in our hiring process. If you have any accessibility needs or require reasonable adjustments during the interview process, please contact us at belonging@booksy.com, so we can best support you.
