United States onlySummary
The Global People Relations team at Guidewire is seeking a highly experienced People Relations Specialist to support our business and colleagues around the globe, with special focus on the AMERICAS (AMER) region.The key aim of Guidewire's People Relations team is to promote a safe, respectful and trusted environment - where colleagues can thrive, in order to do their best work.
As a People Relations Specialist, you'll play a pivotal role in fostering positive employee and labor relations across the globe. You'll collaborate with internal and external stakeholders, analyze data, and develop strategies to enhance positive workforce sentiment.
Your focus will be both proactive and reactive. You will improve the employee experience and reduce risk for Guidewire by identifying and addressing concerns early - resolving workplace issues before they escalate to a critical level requiring reactive action. You will also design and implement initiatives that strengthen employee and labor relations and foster a positive workplace culture.
Job Description
Key Responsibilities
Employee Relations
Identify and mobilize fair and inclusive processes for employee concerns to be heard. AMER market-specific ER case management, whilst supporting ER processes for other global markets. Expertise in US and Canadian employment practices and ER case handling is key.
Labor Relations
Operate with strong awareness of an expanding Labor Relations landscape. Effectively engage with Employee Representative bodies, including Works Councils and Unions - as required.
Risk and Crisis Management
Utilize expertise in Employee and Labor relations and be close to organizational changes to identify potential issues, predict risks, and develop strategies to mitigate them for regions and countries. Crisis-response efforts - use sound judgment to assess and respond to high-stake employee relations issues under tight timelines.
Compliance
Conduct proactive research on upcoming legislation and compliance - refresh policy and design learning interventions to help create a clear understanding of, and appropriate use of policy - particular focus on Code of Conduct, disciplinary and grievance, and discrimination, bullying & harassment policies. Ensure internal processes and procedures are in line with legislative requirements and best practice.
Governance
Review metrics and identify trends across the region. Use data to recommend solutions to influence the trend [more of / less of]. Implement tools, processes and forums to enhance the efficiency, improvement and adherence of People Relations policies and practices.
Global Initiatives
Independently scope, manage and deliver scalable ER products such as dashboards and toolkits for global use. Expertise in supporting / leading Corporate initiatives such as new compensation scheme roll-outs, multi-market re-organizations. Previous experience of ER systems implementation is a distinct plus.
Skills and Experience
MUST-HAVE
8+ years in HR, Employee Relations or Legal roles
Knowledge and understanding of global employment laws - with extensive experience in US and Canada employment legislation.
Experience of managing complex employee relations issues and formal investigations globally
Experience of business re-organizations across multiple markets
Highly collaborative with the ability to partner seamlessly with HR stakeholders and influence executive level management
Robust skills in conflict resolution and coaching management
Continuous improvement mindset with ability to recommend improvements and changes to ensure People Relations products are scalable, meet legal requirements, and are aligned to best practice
Strong external network
DESIRABLE
Knowledge of the labor landscape in Brazil and Mexico
Degree in HR, Law, or a related discipline
Other languages [outside of fluent English]
Tech sector / SaaS experience
Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to Accommodations@guidewire.com. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, e-mail Accommodations@guidewire.com to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days.
About Guidewire
Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.
As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.
For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.
Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.
